Terms & Conditions

Love On Paper Print Inc. - Online Terms and Conditions of Business

Terms of Agreement.

Welcome to Love On Paper, operated in the United States by Love On Paper, Inc. When you use our website to place an order with us, these Terms and Conditions of Business will constitute a legally binding agreement between you and us. It is your responsibility to carefully read these Terms and Conditions of Business before using this website. Your use of the loveonpaper.com website is contingent upon your acceptance of our Privacy Policy and the following Terms and Conditions of Business. ("Love On Paper Policies"). Use of the loveonpaper.com website will be considered acceptance of the Love On Paper Policies. If you do not agree to the Love On Paper Policies, then you may not use the loveonpaper.com website. Please note that loveonpaper.com has the right to modify the Love On Paper Policies and, thus, you should review them periodically.

If you have any questions, comments or concerns regarding the Love On Paper Policies or any other part of this site or regarding any of our featured products and services or if you have experienced technical problems while using this site, please send an email to customer services.

 

CONDITIONS OF USE

  1. Warranty and Refund Policy

Your happiness is our happiness.  If you find a defect in your order that is our responsibility, we will immediately reprint the order at no additional cost to you. To receive the replacement, please notify us within 10 days of receipt of the delivered order and provide us with verification of the problem. We reserve the right to deny replacements if you notify us more than 10 days after delivery. We are not responsible for any errors that are beyond our control. This includes spelling errors as well as other copy errors, delays caused by third-parties, including common carriers, and flaws inherent in the electronic-image-to-print process.

If we verify that we caused a defect, we will reprint the order with an expedited turnaround time and expedited shipping. If, in our judgment, it will not be possible to achieve a good outcome by replacing the order, we may choose to refund all or part of the original cost of the order. If your order was printed as ordered but you are nevertheless unsatisfied, you may return your order for a full refund. In this case, we will require that you pay for the return shipping of the product/s requiring a refund.

  1. Price and Payment

All prices and amounts shown on the Site are in U.S. Dollars (USD), unless otherwise noted. Upon submitting an order for processing, you agree that we may charge your credit card for all charges, taxes, and shipping/handling fees applicable to your order. We require that every order be fully paid before receiving delivery of a printed or electronic proof.

Once you have approved all proofs we will begin processing your order. We do not allow any changes to the order, order quantities, or printing turnaround time after you have approved a proof. We are not responsible for delays caused by your failure or delay in approving your proofs.  

While we try to ensure accuracy, we reserve the right to correct any errors in pricing, promotions, or descriptions, and to correct, cancel or refuse to accept any order based on an incorrect price, inaccurate applications of promotions codes or other inaccurate descriptions.

  1. Proofs, Approvals, and Color Accuracy

After we have received your purchased order for processing, we will provide you with an online, electronic proof for your approval or hard copy proof if selected. Please be advised that an online electronic proof is not a perfect color reproduction of your printed piece. Every computer screen renders color differently.  Electronic proofs cannot show color changes resulting from the conversion of RGB (Red-Green-Blue) or Pantone spot colors to digital CMYK (Cyan-Magenta-Yellow-Key/Black) and cannot perfectly render other printing applications that may be used. Love On Paper will reproduce colors from your chosen color palette and match them as closely as possible.

By placing an order with Love On Paper you agree to these limitations. We are not responsible for color variations in the electronic proofing process. If color is critical, it is your obligation to order a hard-copy proof. A hard-copy proof takes additional time and an additional processing fee but will very accurately represent your color and the ultimate printed product.

We will not send any orders to print, whether it is based on an electronic proof or a hard copy proof, without your express approval of all proofs. It is your responsibility to log in to your Love On Paper account and approve your proof. We are not responsible for delays in the order caused by your failure or delay in approving a proof.

All proofs must be approved for your order to begin processing for print.  Due to slight variations in high definition digital printing we cannot guarantee products that are purchased separately to match one another.  For this reason to insure your order is consistent in color we do not process your order for printing without approval of all proofs.

  1. Order Turnaround Time

Order turnaround time begins when you approve all electronic and hard copy proofs. Love On Paper is not responsible for any delay caused by your failure or delay in approving all proofs.

Turnaround time always begins at 9:00AM Pacific the NEXT business day following proof approval.

Please note that Love On Paper customer service department is closed, Sundays and Holidays.

  1. Errors

Love On Paper is not responsible for any of the following errors in a final product:

  • Spelling, grammar, or punctuation
  • Color choices
  • Low resolution images or photographs

Love On Paper does not make any changes to your order without prior customer approval.

  1. Sales Taxes

The Buyer shall be responsible for all applicable taxes, including taxes applicable in the territory to which the Goods are shipped. Payment must be made by credit card or debit card or by PayPal at the time of placing an Order which is accepted by the Seller. Payment in full will be taken at this time and the Contract will be in force. The Buyer undertakes that all details provided to the Seller for the purpose of the Order and its delivery will be correct and that the chosen method of payment is the property of the Seller and that sufficient funds or credit facilities are available to cover the full cost of the Goods ordered. The Seller reserves the right to obtain validation of the Seller's credit card, debit card or PayPal details before accepting the Buyer's Order.

  1. Shipping and Risk of Loss

When choosing a shipping option, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays, or the day the package is picked up. For example, a product shipped “2nd Day” and picked up on a Thursday would be delivered by end of day Monday.

Shipping transit times vary between carriers, and Love On Paper assumes no responsibility for delays caused by common carriers. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, weather, etc.

Love On Paper’s responsibility is limited to preparing your printing order and submitting it to the carrier for shipping. Love On Paper is not liable for damages that occur in shipping.  We will work with our customers to rectify any unforeseen damages as a result of shipping.

All risk of loss for damage or delay to your order passes from Love On Paper when we deliver your order to a common carrier.

We cannot ship to P.O. Boxes or APO/FPO.

  1. Mailing Services

Your mailing/address list(s) are your exclusive property. We will not utilize your mailing list for any purpose other than fulfilling your order. We do not retail, sell, resell, or market any customer’s mailing list.

  1. Love On Paper Property and Work Product

All content and software included in or made available through the Love On Paper Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations are the exclusive property of Love On Paper. Love On Paper Site content is protected by United States and international property and copyright laws.

All materials we develop or create in producing your printed product/s are the property of Love On Paper. We will not re-sell or re-market your personally customized printed products. We do, however, reserve the right to distribute free samples of any printed product.

Love On Paper has included sample images on certain pages within the Site to demonstrate our professional design and print capabilities. You may download, reprint, and manipulate the sample images for this purpose, but you may not crop or change the composition of the image, or use the image for any commercial purpose.

All comments, communications, ideas, feedback, and suggestions that you submit to Love On Paper are the exclusive property of Love On Paper. Although we are grateful for information that helps us better serve our customers, you are not entitled to any compensation for any idea or suggestion that we may use.

  1. Your Account

You are responsible for maintaining the confidentiality of your Love On Paper account and password and for restricting unauthorized access to your computer and account. You agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use Love On Paper only with involvement of a parent or guardian. Love On Paper reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. If you fail to adequately secure your Love On Paper account and a third party uses your account to cause damage to Love On Paper or someone else, you agree to indemnify Love On Paper and hold Love On Paper harmless from all damages that result from the security breach.

  1. Code of Conduct

You may only use the Site to make legitimate requests to purchase the products or services offered. You agree to not use the Site for any illegal, speculative, false, or fraudulent purpose. You may not use robots or other automated means to access this Site.

You agree not to take any action that might compromise the security of the Site, render the Site inaccessible to others or otherwise cause damage to the Site or its content. You agree not to add to, subtract from, or otherwise modify Site content, or to attempt to access any content that is not intended for you. You agree not to use the Site in any manner that might interfere with the rights of third parties.

You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site. You agree to promptly update your account information in order to keep it current, complete, and accurate.

We reserve the right to restrict or remove any and all uses or content that we determine in our sole discretion is harmful to our systems, network, reputation, or goodwill, to other Love On Paper customers, or to any third party.

The following non-exhaustive list details the kinds of conduct or activity we prohibit:

  • The upload, download, or transmission of any content that would violate, or would facilitate the violation of, any applicable law, regulation, or Love On Paper rule or policy
  • The upload, download, or transmission of any content that infringes the intellectual property rights or other proprietary rights of others, including, without limitation, copyright, trademark, patent, or trade secrets
  • The upload, download, or transmission of any content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable
  • The upload, download, or transmission of any harmful content, including, without limitation, viruses, Trojan horses, worms, time bombs, cancelbots, or any other computer programming routines that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, data, or personal information
  • The upload, download, or transmission of any content offering or disseminating fraudulent goods, services, schemes, or promotions (e.g., make-money-fast schemes, chain letters, pyramid schemes)
  • The upload, download, or transmission of any domain names, URLs, or hyperlinks
  • The use of the Site for commercial purposes such as advertising, promotion, solicitation, or other illegal or illicit activities.
  • The impersonation of any person or entity or forging of any e-mail communication or any part of a message

Fraudulent users may be prosecuted to the fullest extent of the law.

  1. Privacy

By using the Love On Paper Site and signing into a Love On Paper account, you consent to Love On Paper’ use of your personal information.   Love On Paper will not sell, market, or disclose to unrelated third parties any identifying active data (your name, e-mail address, etc.) that you input into the Site.  By using the Love On Paper Site, you consent to our collection of passive data regarding your use and behavior, including but not limited to: your IP address, details regarding the device you use to navigate the Site, your geographic location, the specific Love On Paper Site pages you visited and your activity and choices while on the Love On Paper Site.

  1. Limited License

If you create a Love On Paper account and become a Love On Paper user, Love On Paper grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to use Love On Paper. This license does not include: any resale or commercial use of any Love On Paper or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of Love On Paper or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms and Conditions are reserved and retained by Love On Paper and its affiliates. No part of the Love On Paper Site may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Love On Paper.

  1. Indemnity

You understand and agree that you are personally responsible for your behavior on the Site. You agree to indemnify, defend, and hold harmless Love On Paper, its parent companies, subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, agents, and any third-party information providers to the Site from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of your use, misuse, or inability to use the Site or its Content, or any violation by you of this Agreement.

  1. Copyright Complaints

If you believe that your work has been copied in a way that constitutes copyright infringement and has been reproduced on Love On Paper Site please follow the requirements below and submit your complaint to the following email address: customerservice@Love On Paper.com.

Any infringement complaint must include the following information:

  • Your address, telephone number, and e-mail address;
  • Documentary evidence that the alleged copyright owner actually owns a copyright on the allegedly infringing material;
  • If you are an agent acting on behalf of a copyright owner, documentary evidence of your agency relationship, including a physical signature of the copyright owner authorizing you to act on his or her behalf;
  • A description and/or photo of the copyrighted work that you claim has been infringed upon;
  • A description of the Love On Paper Site location of the material that you claim is infringing;
  • An affidavit, declaration, or other sworn statement from you that the alleged infringement is not authorized or abetted by the copyright owner, its agent, or the law; and
  • An affidavit, declaration, or other sworn statement from you that the information in your complaint is true and accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

We will provide a substantive response to your copyright complaint after you have followed the foregoing requirements and responded to our initial communication to you.

  1. Links to Third-Party Websites

Links on the Site to third party websites or information are provided solely as a convenience to you. If you use these links, you will leave the Site. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Love On Paper of the third party, the third-party website, or the information contained therein. Love On Paper is not responsible for the availability of any such websites. Love On Paper is not responsible or liable for any such website or the content thereon. If you use the links to the websites of Love On Paper affiliates or service providers, you will leave the Site, and will be subject to the terms of use and privacy policy applicable to those websites.

 

GENERAL TERMS AND CONDITIONS

  1. Copyright Notice

You acknowledge that all content included on the Love On Paper Site, including, without limitation, the information, data, software, photographs, graphs, typefaces, graphics, images, illustrations, maps, designs, icons, written and other material and compilations are the intellectual property and/or copyrighted works of Love On Paper and its contractors and affiliates. Reproductions or storage content retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to United States and International property laws, including but not limited to the United States Copyright Act.

  1. Trademarks

Love On Paper and any and all other marks appearing on this Site are trademarks of Love On Paper. You may not use, copy, reproduce, republish, upload, post, transmit distribute or modify any Love On Paper trademark in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without Love On Paper’s prior written consent.

The use of Love On Paper trademarks on any other website or network computer environment is prohibited. We prohibit the use of Love On Paper trademarks as a “hot” link on, or to, any other website unless Love On Paper expressly authorizes the link.

  1. Use of Love On Paper Software.

You may use Love On Paper software, including but not limited to its propriety DreamMaker™ software platform (“Love On Paper Software”), solely for purposes of enabling you to use and enjoy the Love On Paper Site. You may not incorporate any portion of any Love On Paper Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Love On Paper Software or otherwise assign any rights to the Love On Paper Software in whole or in part. You may not use the Love On Paper Software for any illegal purpose. We may cease providing any Love On Paper Software and we may terminate your right to use any Love On Paper Software at any time. Your rights to use the Love On Paper Software will automatically terminate without notice from us if you fail to comply with any of these Terms and Conditions or any part of this Agreement. All Site software is the property of Love On Paper or its software suppliers and is protected by United States and international copyright laws. You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Love On Paper Software, whether in whole or in part, or create any derivative works from or of the Love On Paper Software.

  1. Disclaimer of Warranties

Love On Paper MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE SITE, THE SERVICE OR THE CONTENT. Love On Paper.COM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WITH REGARD TO THE SITE, THE SERVICE, THE CONTENT, AND ANY PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED VIA THE SITE. Love On Paper.COM DOES NOT WARRANT THAT THE FUNCTIONS PERFORMED BY THE SITE OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT DEFECTS IN THE SITE OR THE SERVICE WILL BE CORRECTED. Love On Paper.COM DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE CONTENT, OR THAT ANY ERRORS IN THE CONTENT WILL BE CORRECTED. THE SITE, THE SERVICE AND THE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

  1. General Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Love On Paper.COM — INCLUDING ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AFFILIATES — BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, R FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL Love On Paper.COM BE LIABLE FOR ANY DAMAGES ARISING OUT OF (I) THE USE OF OR INABILITY TO USE THE SITE, THE SERVICE, OR THE CONTENT, (II) ANY TRANSACTION CONDUCTED THROUGH OR FACILITATED BY THE SITE; (III) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SITE, THE SERVICE AND/OR THE CONTENT, (IV) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR (V) ANY OTHER MATTER RELATING TO THE SITE, THE SERVICE, OR THE CONTENT, EVEN IF Love On Paper.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THE SITE, THE SERVICE, THE CONTENT, OR WITH THE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, Love On Paper.COM’S LIABILITY IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW.

  1. Entire Agreement/Modification/No Waiver.

These Terms and Conditions constitute the entire Agreement between you and Love On Paper relating to the subject matter hereof and your use of the Site. This Agreement supersedes any prior understandings or agreements (whether oral or written). Love On Paper reserves the right to amend or modify these Terms and Conditions at any time. No conduct by Love On Paper shall be deemed a waiver of Love On Paper’s legal rights and will not waive or bar any subsequent action for breach or violation of this Agreement.

  1. Enforcement/Choice of Law/Venue.

If any part of this Agreement is determined by a court of competent jurisdiction to be invalid or unenforceable, it will not impact any other provision of this Agreement. Any and all disputes relating to this Agreement, your use of the Site or any other Love On Paper website, are governed by, and will be interpreted in accordance with, the laws of the State of California, without regard to any conflict of laws provisions. You agree that California state courts shall have exclusive jurisdiction over any dispute between you and Love On Paper and its affiliates.

 

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